objective
- Systematically reactivate and qualify existing leads
- Identify purchase intentions early on
- Supporting new customers with a scalable multi-channel strategy
- Focus sales on contacts who are ready to buy
challenges
- High number of existing leads without clear prioritization
- Different levels of lead maturity
- Limited sales resources during the growth phase
- Need for continuous, personalized communication
Solution & Implementation
The startup chose Mainition as its central platform for automated lead activation and qualification.
Together, a multi-channel communication concept was implemented, in which Mainition:
- New leads are contacted and supported automatically
- Systematically follows up on over 9,700 existing leads
- Analyzes and categorizes incoming emails (e.g., purchase interest, inquiries, no interest)
- Automatically recognizes purchase intentions and forwards them to sales
Communication remained personal and brand-consistent, while AI handled scaling in the background.
Results & Impact
- Structured reactivation of over 9,700 existing leads
- Significantly greater transparency regarding purchase interest and lead status
- Noticeable relief for sales thanks to automatic qualification
- Sales team focus on contacts who are truly ready to buy
The startup has been using Mainition successfully for over a year now and has established a sustainable lead conversion process that scales with the growth of the company.
Conclusion
With Mainition, the skin analysis startup succeeded in efficiently activating large volumes of leads, identifying purchase intentions at an early stage, and deploying sales in a targeted manner. The result: more deals, clearer priorities, and a scalable go-to-market process in the B2B environment.




















