Activate new and existing customers without effort

Mainition's AI activates your customer relationships. Personalized, automated, award-winning.

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  • Made in Germany. Headquartered in Aschaffenburg.
  • 100% GDPR Compliant
  • Seamless Integration into Existing IT Infrastructure
  • Mainition's dashboard displays campaign overview, personalized messages, generated additional revenue, email interactions, and communication potential, and has been awarded Best of Technology 2024.User interface of a dashboard with campaign overview, generated additional revenue, and email interactions.
    Leading Clients Rely on Mainition

    Why Mainition?

    Mainition's AI platform individually activates (existing) customers.

    Existing customers activated by Mainition purchase 125 times more frequently than the average customer. Our individualized outreach effectively engages your customers, leading to a high response rate – fostering improved customer loyalty and quantifiable conversions.

    User profile of Sarah Müller with photo, company Globalis Logistik AG, and details on marketing, HR, date of birth, username, and last purchase 750 days ago.
    Screenshot of a software dashboard with a draft email and a list of relevant contacts, filtered by existing customers and advertising permission.
    Three people hold awards for marketing and sales, 1st place in the Best of Technology Award 2024 from WirtschaftsWoche.
    Overview of customer interactions with categories: Specific purchase intention/offer, vacation/short-term absence, and new contact person, each with company name and date.

    Mainition individually, yet automatically, activates existing customers. Responses are received in the form of quotation requests.

    Existing customers are automatically selected based on defined criteria and contacted at the optimal time – fully planned and transparently accessible at all times.

    Our AI platform automates and individualizes existing customer activation – and has been recognized by WirtschaftsWoche, Fraunhofer ISI, and KIT as the most innovative digital solution in Sales & Marketing.

    Customers respond. Our AI automatically identifies reactions such as orders and inquiries. Mainition processes standard inquiries automatically and helps maintain oversight.

    Book a Free Strategy Call Now
    Free and Non-Binding
    Activation Plan for Existing Customers
    Optional Implementation

    Product Features

    Mainition Automates the Lead Process from Forecast to Conversion

    A smiling man in a light blue shirt stands in a modern office with large windows, next to a digital text box with a customer inquiry in German.

    Activate your customer relationships individually and automatically.

    Whether customer contact has lapsed, the customer has not placed an order in X years, or no longer requests offers. Whether contact has ceased or a cancellation has been received. We help you leverage the optimal timing and individualized message for your customer activation.

    Learn More
    Young woman in a gray blazer smiles in a modern office, next to her are inserts with details of an email from Globalis Logistik AG dated April 21, 2025, and an "Email Evaluation" button.

    Convert Customer Reactions into Revenue

    Customers respond in large numbers. Our AI instantly identifies and processes hundreds of messages: Out-of-office replies are tagged and followed up. New contacts are recognized, and quotation or appointment requests are prioritized. Mainition assists you in maintaining oversight.

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    Businessman wearing glasses in front of an industrial plant, next to him are sales forecasts showing 300 customers and an order volume of €100,000.

    Make Your Revenue Predictable

    Maintain continuous oversight of the achievement of your existing customer revenue targets. Mainition demonstrates the performance of your customer activations. Deviations from the plan become immediately visible, enabling proactive responses. Revenue becomes predictable, and opportunities are strategically leveraged.

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    What is the inherent potential within your existing client base?

    Schedule a Strategy Call Now

    44.000€

    Theoretical potential for additional existing customer revenue

    15.440 €

    Additional Realizable Revenue from Existing Customers

    References

    What our customers achieve daily with Mainition

    Yesterday's customers represent today's opportunities: Mainition facilitates the re-engagement of existing clients and the reactivation of their business.

    All Success Stories
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    A medium-sized control cabinet manufacturer successfully reactivated 663 customers through AI-based existing customer activation. Within 6 weeks, this generated 8 purchase-ready leads, 5 quotation requests, and 16 reactivated customers – all without additional sales effort.

    5 Immediate Quotation Requests
    View Reference

    The company's goal is to prepare the market for skin screening applications for a B2B audience. To this end, the company has developed a multi-channel communication concept. Mainition's software contacts and supports new customers and follows up on over 9,700 existing leads.

    Multi-channel approach with intelligent follow-ups for efficient market development
    View Reference

    Zurich Insurance, in collaboration with Mainition, demonstrated how AI can guide customers through the process of taking out insurance in a way that is understandable, efficient, and compliant with regulations. The results provide a solid foundation for the further expansion of digital sales and consulting processes. The proof of concept showed that customers can be guided in a structured and transparent manner, while reducing the workload for sales and customer service.

    Several successful follow-up projects
    Admission to the Insurelab Germany Collaborator Program
    Live demo at the InsureNXT trade fair
    David Skalicky
    David Skalicky
    Zurich Insurance
    View Reference

    Includo GmbH Includo GmbH, a growing impact startup, uses Mainition to sustainably activate existing customers, identify prospective buyers, and make growth predictable—all while communicating on equal terms and without additional sales effort.

    100% growth in 2025
    Trust-based communication on equal terms ensures long-term partnerships
    Martin Stolz
    Martin Stolz
    Founder of Includo B2C and B2B Shopping Platform
    View Reference
    All Success Stories

    Why Mainition?

    Focus your marketing activities on what is relevant.

    By activating existing customers, you increase your revenue while ensuring customer contacts are maintained or updated.

    Sales without Mainition

  • Passive Waiting for Repeat Business

  • Newsletters Maintain Brand Awareness

  • Key Client Contacts Disappear

  • Customer Relationships Become Dormant or Are Not Nurtured

  • Sales with Mainition

  • Regular engagement with existing customers

  • Personalized messages directly referencing the last purchase

  • Contact relationships are systematically developed

  • 12x higher order volume through sales opportunities within the existing client base

  • = 48.000€
    Average additional revenue per Mainition client in the first year
  • 365
    Days per year deployed for your sales team
  • 80€
    Average revenue per message sent
  • 15,3%
    Average response rate to messages from our AI agents
  • Your complimentary existing customer activation strategy

    Following a no-obligation initial consultation, you will receive a tailored strategy – free of charge and risk-free.

    We will jointly analyze your customer base: What prerequisites are met, and what existing customer potential can realistically be leveraged?

    You will receive a clear, actionable strategy for reactivating your existing customers and a measurable revenue forecast.

    If you wish, we will implement everything directly for you.
    (chargeable)

    Portrait of a man with short brown hair, dark blue suit, white shirt, and red tie in front of a gray background.

    Dr. Andreas Alin

    Co-CEO Business Development
    (0)6021 32 715 11
    sales@mainition.de
  • Hosted in Europe. Headquartered in Aschaffenburg.
  • 100% GDPR Compliant
  • Seamless Integration into Existing IT Infrastructure
  • The best advertisement: Satisfied Customers.

    We measure our success by the success of our clients.
 Therefore, we develop our solutions closely aligned with their needs, personally guide the implementation, and celebrate tangible results – together.

    A fantastic collaboration! Our Mainition project has exceeded expectations with truly innovative AI solutions. The capabilities of Mainition's solution are unique on the market. Looking forward to more!

    David Skalicky
    David Skalicky
    Zurich Insurance

    Mainition GmbH, co-founded by Dr. Andreas Alin, is an outstanding company in the field of customer activation and AI. Their deep expertise and innovative approach make them a highly valuable partner. Personally, I have greatly appreciated their insightful advice and collaborative spirit. I can therefore fully recommend Mainition.

    Martin Stolz
    Martin Stolz

    We have been collaborating with Mainition for approximately one year to enhance the precision of our B2B lead generation efforts, and this partnership has proven exceptionally beneficial. The custom-tailored campaigns, which incorporate AI-driven methodologies, have enabled us to acquire significantly higher-quality leads compared to our previous newsletter initiatives. What we particularly value about this collaboration is the team's proactive engagement, their responsiveness to our specific requirements, and their commitment to implementing bespoke solutions rather than generic ones. We unequivocally recommend their services.

    Andrea Tenten
    Andrea Tenten
    Skinalyse

    Despite numerous attempts, we had not effectively resolved the challenge of existing customer activation within the German-speaking market. Since Mainition assumed responsibility for this task, the process has become consistently effective, reliable, and professional, requiring no additional internal resources. This allows us to concentrate on delivering personalized service and fostering genuine client relationships.

    Alexander Back
    Alexander Back

    This sales enablement tool is precisely what we have consistently envisioned. While we had previously experimented with alternative solutions, they failed to yield the desired outcomes.

    Christian Ganz
    Christian Ganz

    Client interaction is not merely automated; it is also highly individualized. We are particularly impressed by the holistic approach. Delivering the appropriate content at the optimal juncture is paramount.

    Oliver Gerrits
    Oliver Gerrits